I was involved in the June 1, 1999, American Airlines flight 1420 accident. My injuries included broken bones, a dislocation, loss of sight, and hearing and my employment due to early retirement. My whole family, especially my wife, was affected by the physical, psychological, emotional and spiritual “fall-out.”
After much investigation and consideration my wife and I selected Baum, Hedlund, Aristei et al. Our selection was made based on a complete, informative, and objective package forwarded to us and a very caring and informative conversation with Mr. Paul Hedlund. During this call, Paul explained our options, the company’s extensive experience working with the families involved in disasters, and his firm’s commitment to the whole matter of recovery, personal, family, and financial. We were very impressed and never disappointed by the level of service and compassion promised and delivered.
The staff advised us of important behavior and continued attention to daily needs that furthered the processing of the case. They guided us in preparing information, photographs, and documentation, for the preparation of a comprehensive package detailing the case, my injuries, recovery activities and costs and future requirements and damages and their estimated costs.
They accomplished the preparation, submission and remediation of my case with little disruption of our daily lives. This was especially considerate as I was having severe accident recall issues due to PTSD, which were exaggerated by having to recount the details of the accident.
My wife, my family, and I were handled as individuals. No matter was too small or too great or too far removed from the events of that tragic day and its subsequent ramifications for their consideration, advice and remedy. We were contacted frequently with updates, inquiries, and just plain friendly conversation. Eighteen months into my recovery I was so emotionally unstable that my wife threatened to leave me. Paul and Clark Aristei personally saw us through the crisis.
The staff at Baum, Hedlund managed our case and more importantly, our concerns and expectations, expeditiously but with careful consideration to final results required to remedy any future complication especially considering the demands placed upon my wife to both physically and emotionally support my recovery.
Baum, Hedlund also advised and counseled the attorney that resolved the Workman’s Compensation and Social Security cases.
My wife, my family, and I were served beyond every, and any expectation by the staff and principles of the law firm of Baum, Hedlund et al.
M.S. and B.S.